Where TrueCapture creates trust in a digital economy
AI tools have made it easy to alter images of products and claim refunds. Apps are caught between protecting customer experience and verifying the legitimacy of claims. Most default to accepting submitted images for lower-value transactions to preserve goodwill, but the amounts add up.
TrueCapture can be integrated directly into an app using the SDK or by forking the project. When a user photographs a product, the image is signed at capture, cannot be edited after the fact, and is submitted directly. At least from an AI tampering perspective, this gives companies a credible basis to accept or dispute claims.
A user photographs their food, edits the image to show a bug or a melted dessert, and claims a refund. If they genuinely ruin the dish to stage the photo, the food becomes inedible anyway.
TrueCapture-signed photos cannot be altered after capture, removing the easy middle ground.
A passenger photographs the interior of a car, edits the image to add a scratch or dent, and files a compensation claim.
A photo signed at the moment it was taken and submitted directly through the app has not passed through any editing step.
A customer claims goods arrived damaged, submitting a photo with AI-edited cracks or tears.
With TrueCapture integrated into the delivery app, photos submitted as damage claims are signed at capture. Companies have a credible basis to accept or challenge the claim.
The SDK spec and full deployment instructions are on GitHub. Fork the project, integrate the signing library, and receive signed photos directly from within your app.